Frequently Asked Questions
Are the canvases reproduced prints?
No.  All of the pieces are custom made and hand painted with acrylic paint on stretched canvas.  The canvas wraps
around all sides and is stapled on the back.  The sides are painted to match the design, so it is ready to hang without a
frame.

What if I have an idea of what I want, but do not see a sample on the website?
Email Playful Paints to discuss your needs, and a unique piece will be made just for you.

Can you match my child's bedding or room colors?
Yes.  You can email photos to Playful Paints. If bedding photos are available on a website or online baby registry we
can refer to that as well.

I'm ready to place an order.  What's next?
Follow the menu link Estimates & Orders.  Fill out an order form and submit to Playful Paints. An order confirmation
email will be sent to you within 72 hours.  At that time, we will ask questions to clarify your order, or send you a
PayPal invoice by email. Follow the steps listed on the invoice to process secure payment.

I don't have a PayPal account!  Is there another way to pay?
Yes.  The PayPal link will also allow you to pay by credit card.

How soon can I expect my canvas to be shipped?
Once payment has cleared work on your piece will begin.  When completed, the canvas will be wrapped in bubble
wrap, boxed, and shipped via UPS.  Please allow approx. 2-3 weeks for processing.

What is your return/refund policy?
As these paintings are all custom pieces, Playful Paints cannot accept returns or issue refunds.  

I am interested in a wall mural.  What is your fee?
Murals are priced individually.  If you live in New Jersey, please email your inquiry to arrange a free consultation and
estimate.

Help!  I still have questions!
Contact Playful Paints at the email address listed below.  We're here to help!
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